Incident objectives are a critical part of an incident management system. They provide a clear focus for response activities and help ensure that the incident is managed effectively. However, not all characteristics of incident objectives are beneficial. It is important to understand which characteristics are recommended and which are not in order to ensure that your incident objectives are effective.
Defining Characteristics of Incident Objectives
Incident objectives are short statements that outline the goals of the incident response. They provide a clear focus for response activities and help ensure that the incident is managed effectively. Generally, incident objectives should be:
- Specific: Incident objectives should be explicit and clearly state what is to be achieved.
- Measurable: Incident objectives should include a measurable goal so that progress can be tracked.
- Achievable: Incident objectives should be realistic and achievable given the resources available.
Identifying Non-Recommended Characteristics
Incident objectives should not include the following characteristics:
- Vague: Incident objectives should not be overly general or vague.
- Unachievable: Incident objectives should not be overly ambitious or unachievable.
- Unmeasurable: Incident objectives should be measurable so that progress can be tracked.